General informations

As parking spaces are limited, we encourage you to use the free shuttle service which runs continuously during our summer and winter seasons. The departure point is :

• station centre shuttle stop – Market car park (Parking du Marais)
• resort entrance shuttle stop – Perrières car park (Taninges side)

The shuttles will run 30 minutes before the first Alta Lumina session. The shuttles will run a maximum of 15 minutes at each stop. The journey takes approximately 10 minutes to get you to our reception area. Our guides will meet you at the Alta Lumina car park to confirm your return by shuttle bus when you leave the experience.

Please note : our shuttles do not run during the Alta Lumina Spring and Autumn openings.

Alta Lumina is open all year round (Spring – Summer – Autumn – Winter) and our opening times are indexed to nightfall in order to offer you the most immersive experience possible. For all group bookings, please contact us directly by email at info@altalumina.com

Once you’re on site, you’ll be let in gradually, 20 minutes before your session. So if you book a 10pm session, we strongly recommend that you arrive on site at 9.40pm. If you are more than 30 minutes late after your session has been announced, you may be refused entry to the experience and your ticket may not be refunded.

When you arrive/depart, we would also ask you to be courteous and keep quiet around the houses so as not to disturb the neighbours.

In winter – come warmly dressed, with good walking shoes. Our trail is cleared of snow, but there may be areas of packed snow and ice, depending on the temperature. Hiking poles are therefore permitted to help you progress. Sledges and snowshoes are strictly forbidden in the interests of everyone’s safety.

In summer – don’t hesitate to bring a good jumper. We are at altitude and, depending on the time of your session, it may be cooler than you think. This is especially true for young children accompanying you.

Spring and autumn – check the weather forecast to make sure you have the right equipment. Always wear good walking shoes and something to keep warm if the temperature varies.

In the event of rain, the Alta Lumina sessions will continue. Please bring a windproof or waterproof jacket. Umbrellas are not permitted as they may affect the experience of the visitors alongside you. Once in the Alta Lumina forest, the trees will protect you from the rain.

Please note : we reserve the right to close Alta Lumina only in the event of severe weather (thunderstorms, storms, hail, prefectural warnings) or a technical problem with significant impact, in order to ensure the safety of our visitors and staff. If we have to cancel a session, the visitors concerned will receive an e-mail with the procedure to follow in order to postpone their visit to a later date.

Before or after the Alta Lumina experience, enjoy dining out Les Gets’ style.

LIST OF OTHER LES GETS RESTAURANTS

Chalets, apartments, tourist residences, hotels, guest houses… you’re sure to find accommodation to suit you on your visit to Les Gets for the Lumina experience!

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